Privacy Policy

1. Introduction

Fade & Find ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our application and website (fadeandfind.com).

2. Information We Collect

Account Information: When you register, we collect your email address and password (encrypted).

Location Data: With your permission, we access your device location to show nearby listings and calculate distances. Location data is used in real time and is not stored on our servers.

Usage Data: We collect information about how you use the app, including listings you save, routes you create, and features you use.

User-Generated Content: Reports you submit such as marking a business as closed are stored to improve listing accuracy for all users.

Payment Information: Premium subscription payments are processed by third-party payment processors. We do not store credit card numbers on our servers.

Device Information: We may collect basic device information such as operating system and browser type for technical support and analytics.

3. How We Use Your Information

We use your information to:

• Provide and operate the Fade & Find Service
• Personalize your experience (favorites, been-there history, hidden listings)
• Process subscription payments
• Send service-related communications and alerts you have opted into
• Improve listing accuracy through community reports
• Analyze usage patterns to improve the Service
• Respond to support requests

4. Information Sharing

We do not sell your personal information to third parties. We may share information only in the following limited circumstances:

• Service Providers: With trusted third-party vendors who help operate the Service, bound by confidentiality agreements
• Legal Requirements: If required by law, court order, or government request
• Business Transfer: In the event of a merger or acquisition, with notice to users
• Safety: To protect the rights, property, or safety of Fade & Find, our users, or the public

5. Data Retention

We retain your account information for as long as your account is active. You may delete your account at any time through the app settings, which will remove your personal data within 30 days. Anonymized usage data may be retained for analytics purposes.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your account and associated data
• Opt out of non-essential communications
• Export your data in a portable format

To exercise these rights, contact us at support@fadeandfind.com.

7. Location Data

Location access is optional. The app requests location permission to show nearby listings and calculate distances. You may deny location access and manually enter a zip code or city instead. We do not track or store your location history.

8. Cookies and Tracking

We use minimal cookies necessary for app functionality, such as keeping you logged in. We do not use third-party advertising cookies. You may disable cookies in your browser settings, though this may affect app functionality.

9. Children's Privacy

Fade & Find is not directed at children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will delete it promptly.

10. Security

We implement industry-standard security measures including encrypted data transmission (HTTPS), encrypted password storage, and secure payment processing. However, no method of transmission over the Internet is 100% secure.

11. Third-Party Links

The Service may contain links to third-party websites and listing pages. We are not responsible for the privacy practices of these third-party sites and encourage you to review their privacy policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify registered users of material changes via email. Continued use of the Service after changes constitutes acceptance of the updated policy.

13. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt out of the sale of personal information. We do not sell personal information. To exercise your California rights, contact support@fadeandfind.com.

14. Contact Us

If you have questions about this Privacy Policy, please contact us at:
Email: support@fadeandfind.com
Website: www.fadeandfind.com